Our contact details:

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Name: Quantum Development Finance, a business registered in England and Wales with registration number 14936274 and is registered with the Information Commissioner’s Office (“ICO”), ZB557125. 
Address: 3 More London Place, London, SE1 2RE

Phone: 0207100012

Email: hello@quantumdf.com

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This privacy notice describes how we use your personal data. Please read it carefully. We may make changes to this notice from time to time, so please check it regularly. We will make you aware when it has been updated. Last updated: 04/07/2023

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Personal information may be given to us directly by you, or by individuals or companies that have been authorised by you to act on your behalf to share such information with us (e.g. if you use an Independent Financial Advisor, Broker or Solicitor). Alternatively, we may receive or collect information from other sources, such as data created when you visit our website or information received when we request identity checks for anti-money laundering purposes, in order to comply with our regulatory obligations. We may collect and process the following information:

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• Personal details including name, address, phone numbers, email address, and date of birth)

• Identification information as required by law, such as copies of passports, utility bills, driving licenses, and other identification evidence, used and stored for anti-money laundering and anti-fraud purposes;

• Records of correspondence between you and us, including letters, emails and phone calls;

• Information collected from our website, including both information that you provide by filling in forms on our website, and website usage information, login details and similar, used to help us to monitor traffic and optimise the user experience.

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How we get the personal information and why we have it: 

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Most of the personal information we process is provided to us directly by you for one of the following reasons:

 

• So we can undertake sufficient background to understand your suitability as a client

• To assess creditworthiness in accordance with our Terms and Conditions

• To provide you with information relating to our products and services

• To carry out our obligations, and exercise our rights, in relation to legal agreements that you are party to

• To carry out any checks that are required by applicable laws and regulations

• To identify and prevent illegal activity including money laundering and fraud

• To keep our records up to date

• To inform you about products and services that may interest you

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The lawful basis for processing your personal information: 

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Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

 

(a) Your consent. You are able to remove your consent at any time, using the details in the ‘How to exercise your rights’ section

(b) We have a contractual obligation

(c) We have a legal obligation

(d) We have a legitimate interest

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Our third parties:

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We use third parties to enable, perform or improve a range of our business processes. This may require us to share your data with third parties and/or they may share your data with us. These third parties may include (but are not limited to):

 

1. Third parties that enable us to understand, develop, improve and market our products and services;

2. Third parties that enable us to carry our regulatory checks – for example credit checks;

3. Third parties that work with us to help us fulfil on and service your products and services;

4. Third parties that support the running of our business processes;

5. Third parties that provide reporting, banking or tax management services and enable us to manage our business financials and performance;

6. Third parties that provide audit services to meet obligations to legitimate regulatory or tax authorities;

7. Other third parties, bodies or institutions where we are required by regulation, law, industry practices or to detect/prevent fraud, crime, terrorist activity or business risks e.g. regulators, law enforcement bodies and crime prevention bodies.

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How we store your personal information:

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Data Security: We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and the relevant data protection regulator of a breach where we are legally required to do so.

 

Data Retention: We have a data retention policy that ensures we don’t use or store your personal data for longer than necessary. We consider the following to determine retention periods:

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• Guidance from the UK Information Commissioner and other regulatory agencies, as well as industry best practice recommendations;

• The use(s) of the personal data;

• The business rationale for collection and expiry of the purpose for which personal data was collected;

• Our ongoing ability to ensure the accuracy of the data; and

• Legal and regulatory requirements.

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We may occasionally need to keep personal data for either shorter or longer periods than specified in our retention policy. In such circumstances, application of the retention period to the data will be temporarily suspended. The suspension of any retention period will be carried out in a manner that respects the rights and interests of all persons concerned.

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Your data protection rights:

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Under data protection law, you have rights including:

Your right of access: You have the right to ask us for copies of your personal information.

Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

How to exercise your rights: Please contact us at hello@quantumdf.com if you wish to make a request. We may need to check your identity prior to processing a request. We will do our best to respond to any questions and address any of your concerns.

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How to complain:

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If you have any concerns about our use of your personal information, you can make a complaint to us at hello@quantumdf.com. You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk